Reisekonzerne halten Kunden hin

Die Prospekte versprachen einen Traumurlaub. Aber das Coronavirus durchkreuzte die Pläne. Foto: dpa

Das Coronavirus zwingt zur Absage tausender Reisen. Die Kunden wollen ihr Geld zurück. Wie die Touristikbranche auf die Erstattungsansprüche der Verbraucher reagiert

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